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Detecting consumer emotions on social networking websites
(2019)
Diplomityö
Diplomityö
The social networking environment goes beyond connecting friends. It also connects customers with companies and vice versa. Customers share their experience with friends, followers, and companies and these experiences carry ...
Differentiation of a Customer Engagement Model for Mid-market and Enterprise Customers in Software-as-a-Service Company
(2019)
Diplomityö
Diplomityö
It is critical for a Software-as-a-Service (SaaS) company to meet its customers’ expectations of level and quality of service and engagement or alternatively set their expectations right in order to meet them, as failure ...
Should-Cost Analysis as an Alternative to Open Book Accounti
(2019)
Diplomityö
Diplomityö
A key question that decision makers from start-ups to SMEs and corporates face is “to outsource, or not to outsource?”. In today’s business world which is fast-paced, the pressure on companies to provide products and ...
Can Blockchain Technology Facilitate Unbundling of Higher Education
(2019)
Diplomityö
Diplomityö
In spite of the technological advancements we are surrounded with on a daily basis, the current higher education ecosystem is still lagging behind in terms of innovation and continues to function in a tightly bundled ...
Optimizing working capital during the new product development ramp-up process
(2019)
Diplomityö
Diplomityö
In the corporate world, companies invest a lot of money into R&D work and try to release new products into markets before competitors. During that process there is increased risk of tying money into old and new model’s ...
Numerical simulation of the impact response of natural fibre composites
(2019)
Diplomityö
Diplomityö
The aim of this thesis is study essential stages that develop a FEM, finite element method, via Abaqus to reproduce one experimental test requires. The laboratory research that inspired this thesis was carry out by the ...
Improving visibility and sales control through customer relationship management system implementation
(2019)
Diplomityö
Diplomityö
Customer relationship management (CRM) has a variety of different definitions. One widely accepted point of view to CRM is that it is a strategic approach to business focusing on the importance of creating better value for ...
Communicating value downstream in a supply chain using training material
(2019)
Diplomityö
Diplomityö
The increasing number of products and services available has led to more complex supply chains. This has reduced the communication between suppliers and end customers since more communication is occurring between intermediaries ...
The role of social networks in enhancing brand equity: A hybrid approach toward analysing tweets: A hybrid approach toward analysing tweets
(2019)
Diplomityö
Diplomityö
Social networking has attracted the attention of many industries as well as researchers. Advances in communication technology from one side and availability and popularity of information technology devices and platforms ...
Customer Segmentation in Municipal Solid Waste Incineration Market in China
(2019)
Diplomityö
Diplomityö
The rapid urbanization industrialization in China have resulted in massive generation of municipal solid waste (MSW) every day, which makes China the largest MSW producer in the world now. Compared to traditional landfill ...