Identifying New Product Development Success Factors in a Large Enterprise
Kahari, Jani (2019)
2019
Konetekniikka
Tekniikan ja luonnontieteiden tiedekunta - Faculty of Engineering and Natural Sciences
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Hyväksymispäivämäärä
2019-05-27
Julkaisun pysyvä osoite on
http://urn.fi/URN:NBN:fi:tty-201905311825
http://urn.fi/URN:NBN:fi:tty-201905311825
Tiivistelmä
This thesis is commissioned by a large company located in Finland. The company, and especially the R&D unit this thesis is written for, has experienced strong growth over the past decade. The unit has evolved from a small team to a large R&D organisation in a short time span, but compared to the competitive landscape it is still small. Due to the rapid growth, there has been limited time and resources to properly analyse the environment new product development (NPD) is conducted in. This has resulted in the lack of explicit understanding over which factors affect the outcome of projects in this particular environment. In addition to this, there is a lack of tools to support the ever-growing need for project management and project portfolio management activities.
The objective of this thesis is to create an understanding of the environment in which NPD projects resides within the case R&D unit. Specifcally, this means creating an understanding of which factors play a role in the outcome of any one NPD project within the case unit. The gained understanding is used as the basis for the creation of an NPD project- and portfolio management tool.
By adapting and applying the experiential learning oriented risk management method (ELO RM), along with knowledge of small group facilitation and success factors from the literature, lessons learned material is utilised to identify which factors have the largest role in the outcome of projects. The most important factors are further analysed and presented in a cause and effect chart, which shows the causal relationships between each of them. From the cause and effect chart, representatives selected which factors can be measured and infuenced during NPD projects. The selected factors are considered to be project evaluation criteria, and 3-level anchored scales are specifed for each criterion.
The results of this thesis is an NPD risk management tool, which measures identifed project success criteria for this particular R&D environment. Along with this, the thesis gives insight into the factors and relationships which play a role in the outcome of NPD projects.
The objective of this thesis is to create an understanding of the environment in which NPD projects resides within the case R&D unit. Specifcally, this means creating an understanding of which factors play a role in the outcome of any one NPD project within the case unit. The gained understanding is used as the basis for the creation of an NPD project- and portfolio management tool.
By adapting and applying the experiential learning oriented risk management method (ELO RM), along with knowledge of small group facilitation and success factors from the literature, lessons learned material is utilised to identify which factors have the largest role in the outcome of projects. The most important factors are further analysed and presented in a cause and effect chart, which shows the causal relationships between each of them. From the cause and effect chart, representatives selected which factors can be measured and infuenced during NPD projects. The selected factors are considered to be project evaluation criteria, and 3-level anchored scales are specifed for each criterion.
The results of this thesis is an NPD risk management tool, which measures identifed project success criteria for this particular R&D environment. Along with this, the thesis gives insight into the factors and relationships which play a role in the outcome of NPD projects.