Integration of Bus Travel Experience Toolkit and sensor data visualizations into Living Lab Bus platform
Chistov, Pavel (2019)
2019
Information Technology
Informaatioteknologian ja viestinnän tiedekunta - Faculty of Information Technology and Communication Sciences
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Hyväksymispäivämäärä
2019-05-22
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:tty-201905211694
https://urn.fi/URN:NBN:fi:tty-201905211694
Tiivistelmä
Public bus transportation has always had a significant impact on citizens’ well-being. Vast number of initiatives to improve services and overall travel experience is proposed by transportation companies. Thus, there is a significance of providing open design and inspiration tools that would enable software developers to ideate and create new solutions in the field. This would allow interested citizens to directly contribute to the improvement and development of the public bus transportation by developing new services in a publicly available development platform.
Living Lab Bus (LLB) Is a project funded by Business Finland and various partners and coordinated by VTT Technical Research Centre. LLB presents an opportunity to service ideation and design by providing a fleet of sensor-supplemented buses, development platform with an access to the sensor data (Developer Portal) and ideation tools. Bus Travel Experience toolkit contains Context Cards, Travel Experience Model, Passenger Personas and Passenger Journey Map. This toolkit is meant to aid developers in design and development of mobile applications using LLB. Platform also offers access to an application hub “Oma kokoelma” (“Own collection”) that allows developers to publish their applications and receive feedback on their work from real users.
This thesis work explored the ways of integrating Toolkit and sensor data visualization into LLLB platform. The study consists of two developer studies and two design and implementation phases. The first developer study revolved around properties of the Toolkit and potential data visualizations and developers’ perception of them. The method used was based on conducting scenario evaluation sessions where developer would give an opinion on potential use cases of the Toolkit and sensor data. During the second practical phase a prototype of future Toolkit portal was developed and then tested with software developers during third phase. In a final fourth phase, prototype was reworked based on the feedback from previous phase.
The result of this design research is a fully functioning production-ready build of the web portal that contains both Toolkit and sensor data visualizations. This portal also incorporated some of the adjustments to the Toolkit that would help developers to successfully utilize it in their efforts.
Additionally, the thesis presents findings regarding developers’ ideation process and impact on the usage of the toolkit: importance of research background of the tools, significance of familiar terminology and presentation and format of the tools.
Living Lab Bus (LLB) Is a project funded by Business Finland and various partners and coordinated by VTT Technical Research Centre. LLB presents an opportunity to service ideation and design by providing a fleet of sensor-supplemented buses, development platform with an access to the sensor data (Developer Portal) and ideation tools. Bus Travel Experience toolkit contains Context Cards, Travel Experience Model, Passenger Personas and Passenger Journey Map. This toolkit is meant to aid developers in design and development of mobile applications using LLB. Platform also offers access to an application hub “Oma kokoelma” (“Own collection”) that allows developers to publish their applications and receive feedback on their work from real users.
This thesis work explored the ways of integrating Toolkit and sensor data visualization into LLLB platform. The study consists of two developer studies and two design and implementation phases. The first developer study revolved around properties of the Toolkit and potential data visualizations and developers’ perception of them. The method used was based on conducting scenario evaluation sessions where developer would give an opinion on potential use cases of the Toolkit and sensor data. During the second practical phase a prototype of future Toolkit portal was developed and then tested with software developers during third phase. In a final fourth phase, prototype was reworked based on the feedback from previous phase.
The result of this design research is a fully functioning production-ready build of the web portal that contains both Toolkit and sensor data visualizations. This portal also incorporated some of the adjustments to the Toolkit that would help developers to successfully utilize it in their efforts.
Additionally, the thesis presents findings regarding developers’ ideation process and impact on the usage of the toolkit: importance of research background of the tools, significance of familiar terminology and presentation and format of the tools.