The flow of material, information and people from process improvement point of view
Poussa, Anni-Lotta (2018)
2018
Materiaalitekniikka
Teknisten tieteiden tiedekunta - Faculty of Engineering Sciences
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Hyväksymispäivämäärä
2018-12-05
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:tty-201811212672
https://urn.fi/URN:NBN:fi:tty-201811212672
Tiivistelmä
In crane business, the competition is getting harder all the time and the demands of customers are getting higher. This study is made for Konecranes Finland for the need to improve the delivery process. In this study is presented new process flow of material, people and information. The process flow was created according to Lean theories and the objective was to find the value of the process from the customer perspective. By standardizing different phases of the process, creating new ways of share information and planning the deliveries more carefully the target decreases the delivery time and costs during the project.
This thesis was conducted as a case study with a constructive approach. In theory, there was discussed about the project management, Lean philosophy and Lean project management. Also, the environmental aspects of the quality of the project as considered.
During the study, several discussions, interviews and workshop were conducted in order to get a better understanding of the current situation and the biggest problems and vicious circles during the process. According to this discussion and interviews was created the pilot model which was introduced in a workshop. In a workshop, all team members had the possibility to give improvement suggestions and according to these suggestions, the final flow model was created.
After the study, there will proceed checklists for different phases of the process. Also, the information sharing will be standardized, and all information will be gathered in one place. Also, the information gathering after the projects is emphasized in a new flow model. The biggest change between previous models and new flow model is the standardizing: when the often-repeated activities are standardized it will free the time from daily work to e.g. development. This base on the Lean project management philosophies. During the study, there weren’t possibilities to test the new model because of the long lead of different projects. The new flow model will be tested during the autumn 2018 and spring 2019 when the new projects start.
This thesis was conducted as a case study with a constructive approach. In theory, there was discussed about the project management, Lean philosophy and Lean project management. Also, the environmental aspects of the quality of the project as considered.
During the study, several discussions, interviews and workshop were conducted in order to get a better understanding of the current situation and the biggest problems and vicious circles during the process. According to this discussion and interviews was created the pilot model which was introduced in a workshop. In a workshop, all team members had the possibility to give improvement suggestions and according to these suggestions, the final flow model was created.
After the study, there will proceed checklists for different phases of the process. Also, the information sharing will be standardized, and all information will be gathered in one place. Also, the information gathering after the projects is emphasized in a new flow model. The biggest change between previous models and new flow model is the standardizing: when the often-repeated activities are standardized it will free the time from daily work to e.g. development. This base on the Lean project management philosophies. During the study, there weren’t possibilities to test the new model because of the long lead of different projects. The new flow model will be tested during the autumn 2018 and spring 2019 when the new projects start.