Statutory inspections of safety equipment in wind turbines - the development of the service product and its implementation
Karhunen, Maiju (2017)
Karhunen, Maiju
2017
Tuotantotalous
Talouden ja rakentamisen tiedekunta - Faculty of Business and Built Environment
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Hyväksymispäivämäärä
2017-08-16
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:tty-201708241708
https://urn.fi/URN:NBN:fi:tty-201708241708
Tiivistelmä
Aim of thesis was to evaluate content and price of the service product Statutory Inspection of safety equipment. To determine inspection requirements for each identified safety equipment, a law-based definition was searched for equipment by analyzing a wide range of legislation and application guidelines. It was found that most of the equipment does not have a requirement of third party inspections, but inspection of equipment still usually requires special skills and knowledge, which can be obtained for example by participating in special training given by the manufacturer of the equipment.
In evaluation of pricing the cost based pricing, customer and competition based pricing and strategic goals and objectives based pricing factors were identified. The main cost factors were human resource related costs, cost of external services and use of work equipment. Order and competitive situation must be taken into account as usually in bidding pricing. Customers may also value this service product in a variety of ways whereby optimal pricing would be generated by pricing the customers. Also, the pricing of overall solution, where wind turbine as core product and advanced maintenance services have been considered, could be one way for strategic pricing.
Safety in the wind industry as well as in the target company is very important and so is the quality of this service. It was seen as practically possible to carry out inspections by in-house people, capacity purchase or outsourcing. Use of external manpower could be cheaper but requires additional management work to ensure their works safety and compliance. Third party inspection company would be objective, but not familiar with use of equipment. Investigating into own competence could be beneficial for the whole service business and continuous improvements could lower costs.
The evaluation of implementation alternatives was based on company’s internal observations, interviews and grounded theory. Within this study, it was possible to identify advantages and disadvantages of various alternatives. However, for further analysis and evaluation of alternatives, more data would need to be collected.
In evaluation of pricing the cost based pricing, customer and competition based pricing and strategic goals and objectives based pricing factors were identified. The main cost factors were human resource related costs, cost of external services and use of work equipment. Order and competitive situation must be taken into account as usually in bidding pricing. Customers may also value this service product in a variety of ways whereby optimal pricing would be generated by pricing the customers. Also, the pricing of overall solution, where wind turbine as core product and advanced maintenance services have been considered, could be one way for strategic pricing.
Safety in the wind industry as well as in the target company is very important and so is the quality of this service. It was seen as practically possible to carry out inspections by in-house people, capacity purchase or outsourcing. Use of external manpower could be cheaper but requires additional management work to ensure their works safety and compliance. Third party inspection company would be objective, but not familiar with use of equipment. Investigating into own competence could be beneficial for the whole service business and continuous improvements could lower costs.
The evaluation of implementation alternatives was based on company’s internal observations, interviews and grounded theory. Within this study, it was possible to identify advantages and disadvantages of various alternatives. However, for further analysis and evaluation of alternatives, more data would need to be collected.