Knowledge Management Practices in Large Enterprises
Zhao, Xuepin (2015)
2015
Master's Degree Programme in Business and Technology
Talouden ja rakentamisen tiedekunta - Faculty of Business and Built Environment
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Hyväksymispäivämäärä
2015-02-04
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:tty-201501291027
https://urn.fi/URN:NBN:fi:tty-201501291027
Tiivistelmä
Businesses incline to be increasingly global, with more tensed competition and complex relationships with various stakeholders. Companies nowadays are facing flexible markets, rapid-improving technologies and innovations, changed trends of businesses, and large amount of overlapped information and knowledge.
To give the correct responses to the changing environment and circumstances, it is necessary for companies to access to the information and knowledge they need. It is vital to obtain important information and knowledge, organize them, refine them, improve them, assimilate them, and reuse and apply them in the future businesses. Knowledge management is becoming more and more important, to solve all these problems.
However, there are still some companies, also large enterprises, ignoring the work of knowledge management, lacking efficient IT tools and proper organizational culture, without feasible and effective organizational processes. It is a question for enterprises that how to capture knowledge they need, how to access to the information fast, how to refine obtained knowledge, and how really apply correct knowledge in real business processes.
Meanwhile, companies may be still confused that what would be the most important part for knowledge management improvement. It is essential for large enterprises to know that only highlighting knowledge management as slogans is not enough. It is much more important for them to understand different tools in knowledge management and how to improve the most important one of them in daily work. Organizational culture of knowledge management is meaningless, until companies really understand the correct methods to effectively and properly manage and improve the performance of knowledge management.
This thesis will introduce the importance and basic of knowledge management and its practices. Different methods and tools of knowledge management and the mainly important aspects of knowledge management will be illustrated. It will be introduced that according to existing literature, how knowledge management system is currently performed in large enterprises, and what are the weakest parts in knowledge management. Theoretical structure will be proposed to improve knowledge management, providing the most important and efficient practical ways. With empirical data carried and analysed by qualitative research methods, the theoretical structure for knowledge management improvement in large enterprises will be verified, and the final result will be concluded. Further research avenues are recognized especially in the area of organizational culture improvement and knowledge management process phases refining.
To give the correct responses to the changing environment and circumstances, it is necessary for companies to access to the information and knowledge they need. It is vital to obtain important information and knowledge, organize them, refine them, improve them, assimilate them, and reuse and apply them in the future businesses. Knowledge management is becoming more and more important, to solve all these problems.
However, there are still some companies, also large enterprises, ignoring the work of knowledge management, lacking efficient IT tools and proper organizational culture, without feasible and effective organizational processes. It is a question for enterprises that how to capture knowledge they need, how to access to the information fast, how to refine obtained knowledge, and how really apply correct knowledge in real business processes.
Meanwhile, companies may be still confused that what would be the most important part for knowledge management improvement. It is essential for large enterprises to know that only highlighting knowledge management as slogans is not enough. It is much more important for them to understand different tools in knowledge management and how to improve the most important one of them in daily work. Organizational culture of knowledge management is meaningless, until companies really understand the correct methods to effectively and properly manage and improve the performance of knowledge management.
This thesis will introduce the importance and basic of knowledge management and its practices. Different methods and tools of knowledge management and the mainly important aspects of knowledge management will be illustrated. It will be introduced that according to existing literature, how knowledge management system is currently performed in large enterprises, and what are the weakest parts in knowledge management. Theoretical structure will be proposed to improve knowledge management, providing the most important and efficient practical ways. With empirical data carried and analysed by qualitative research methods, the theoretical structure for knowledge management improvement in large enterprises will be verified, and the final result will be concluded. Further research avenues are recognized especially in the area of organizational culture improvement and knowledge management process phases refining.