The Job Satisfaction: A Case of Tax Department

Abstract

The aim of this study is to examine the job satisfaction of the civil servants who are working at Binh Chanh district tax department, HCMC, Vietnam. The survey was conduct in 2015; with the sample are ordinary employees. The author used the quantitative methods to describe the analysis survey result to find out the factor that affect to job satisfaction of employee in tax department, which were arranged in descending affecting level: development opportunities, job characteristic, superior, compensation and colleague. Beside that, the study also proved there was not any difference in employees' job satisfaction according personal characteristics. In the purpose to achieve objective that building an efficiency tax management, the most important mission of the Binh Chanh district tax department are maintain a high quality human resource. From the results of study and practical working in the Binh Chanh district tax department, the authors propose some recommendation in order to further improve the job satisfaction of the employees.