Evolution of intermediating activity between business, university and government - Case eBRC
TOMMILA, JOHANNA (2005)
2005
Yrityksen taloustiede, markkinointi - Marketing
Kauppa- ja hallintotieteiden tiedekunta - Faculty of Economics and Administration
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Hyväksymispäivämäärä
2005-06-09
Julkaisun pysyvä osoite on
http://urn.fi/urn:nbn:fi:uta-1-14875
http://urn.fi/urn:nbn:fi:uta-1-14875
Tiivistelmä
Hakutermit:
Business-University-Government context, intermediating, service management system
The society is going through development process which has created many challenges
to all the key sectors of society: business, university and government. Businesses have
to find ways to compete in global markets, universities are pressured to produce relevant
knowledge on currents trends and governments need to carry out policies that support
the ongoing development process. In the age of networking, the way to meet these
challenges is by cooperating. This has created a need for dedicated intermediating actors,
who facilitate interaction between the three sectors.
The purpose of this research was to increase our understanding of intermediating
activity between business, university and government. The idea for this thesis stemmed
from the involvement of the researcher in the case phenomenon and thus from an
adoption of a strong presunderstanding. The research was conducted as an inductive
action research to correspond to this background. The preunderstanding was supported
by theoretical analysis and the created framework was then applied to a case
organization thus producing a concluding proposition.
The Business-University-Government context is seen to be built from the main sectors
of the society, both public and private, and in addition, separating the universities from
the public sector. The intermediating activity is performed in organizations that operate
between research institutions and businesses and that have been created through public
financing to act as links between the different parties and facilitate the innovation
process. The intermediating per se and the roles that it possesses are seen to be dynamic
and dependent on the context.
The service management system model was chosen to support and lead the empirical
part of the research. The analysis of the case organization shows that operating in a new
and ill-defined area and pursuing ambitious goals offers many challenges to an
organization. To enable change and to act as a pioneer in an established institute,
resources and time are needed in order to create a coherent service management system.
For the case organization, the question is how to utilize and learn from the experience
and develop intermediating activity that best suits for the Business-University-
Government context. The research can be considered as descriptive and understanding
but the theoretical framework it has provided, could be utilized in similar kind of
researches.
Business-University-Government context, intermediating, service management system
The society is going through development process which has created many challenges
to all the key sectors of society: business, university and government. Businesses have
to find ways to compete in global markets, universities are pressured to produce relevant
knowledge on currents trends and governments need to carry out policies that support
the ongoing development process. In the age of networking, the way to meet these
challenges is by cooperating. This has created a need for dedicated intermediating actors,
who facilitate interaction between the three sectors.
The purpose of this research was to increase our understanding of intermediating
activity between business, university and government. The idea for this thesis stemmed
from the involvement of the researcher in the case phenomenon and thus from an
adoption of a strong presunderstanding. The research was conducted as an inductive
action research to correspond to this background. The preunderstanding was supported
by theoretical analysis and the created framework was then applied to a case
organization thus producing a concluding proposition.
The Business-University-Government context is seen to be built from the main sectors
of the society, both public and private, and in addition, separating the universities from
the public sector. The intermediating activity is performed in organizations that operate
between research institutions and businesses and that have been created through public
financing to act as links between the different parties and facilitate the innovation
process. The intermediating per se and the roles that it possesses are seen to be dynamic
and dependent on the context.
The service management system model was chosen to support and lead the empirical
part of the research. The analysis of the case organization shows that operating in a new
and ill-defined area and pursuing ambitious goals offers many challenges to an
organization. To enable change and to act as a pioneer in an established institute,
resources and time are needed in order to create a coherent service management system.
For the case organization, the question is how to utilize and learn from the experience
and develop intermediating activity that best suits for the Business-University-
Government context. The research can be considered as descriptive and understanding
but the theoretical framework it has provided, could be utilized in similar kind of
researches.