Evaluating and Improving Accessibility of the Web Application for M-Files Oy

Abstract

This paper explores the importance of improving web accessibility in M-Files Oy’s web application to support its expanding global user base. As digital transformation progresses, the company faces business challenges due to limited accessibility for users with various impairments. Understanding the significance of accessibility is important for developers to identify and resolve usability issues within the application.

Drawing on academic literature and case studies, the paper reviews key concepts of web accessibility and the real-world challenges due to insufficient accessibility. It analyses the Web Content Accessibility Guidelines (WCAG), outlining their structure and application, and examines M-Files Oy’s internal accessibility standards. Through surveys and internal assessments, key accessibility issues within the application are identified. Based on these findings, the paper provides educational resources and practical guidelines for developers to apply accessibility improvements during the development process.