Promoting Occupational Safety, Health, and Well-Being in Emergency Medical Services

Abstract

The work of emergency medical service (EMS) workers is physically and mentally stressful. EMS workers sustain more occupational injuries than the general working population. At the same time, small and medium-sized enterprises (SMEs) typically suffer from a lack of time and competence in managing occupational safety, health, and well-being (SHW). The aim of this study was to investigate and promote the SHW of EMS workers in a small Finnish company. Data were collected through interviews, a survey, and a workshop. The results showed that SHW stress factors were mainly related to work ergonomics, physical workload, and the threat of violence. During the workshop, measures to promote SHW were suggested, and a related action plan was devised. This study provides knowledge regarding SHW risks, resources, and stress factors in EMS work and suggests measures for promoting SHW. The results can be used in EMS and other health-care organizations.