Maturity analysis of safety performance measurement

Abstract

Organizations have several indicators for their safety performance. However, the use of performance indicators often fails to create overall insights on the level of safety and the various factors affecting it. Performance indicators could be better utilized in safety-related decision-making. Maturity models have been presented in many different managerial fields, but no such models for safety performance measurement can be identified. Maturity analysis can provide information on why performance measurement utilization is flawed and how can it be improved. The aim of this paper is to design and test a maturity model for safety performance measurement. The study presents an approach for evaluating maturity which combines written descriptions of best practices, the overall satisfaction of employees in the evaluated aspects, and the experienced level of safety performance.