Developing Data Analytics Capabilities Through Organizational Learning

Abstract

Organizations are looking for ways to develop their data analytics capabilities (DAC) since DAC can affect their competitive advantages. The relevance of organizational learning for developing organizational capabilities has been highlighted in information systems (IS) literature, however, there is a lack of knowledge on how organizational learning can enhance DAC. To bridge this gap, this study explored how business organizations could develop their DAC through organizational learning. The findings revealed that intuiting, interpreting, integrating, and institutionalizing in organizational learning at individual, group, and organizational levels result in DAC development in organizations. In doing so, this study enriches the literature on DAC development from the standpoint of organizational learning.