Innovation Strategy Formulation Supported by ISO 56000: Public Organization Experiences

Abstract

This paper addresses the innovation strategy formulation in public<br/>sector organizations. Specifically, it focuses on the innovation strategy<br/>formulation process, document output and the support ISO56000 innovation<br/>management standards provide for such a formulation process. Therefore, this<br/>paper presents a case study in a Swedish municipality formulating an innovation<br/>strategy. As a result, the paper describes the two main innovation strategy<br/>formulation phases: the experimental pre-phase and the emergent strategy phase<br/>with its sub-phases and the contributing actor-stakeholders. Furthermore, it<br/>reveals the areas where the innovation management standards supported the<br/>innovation strategy formulation process and its output. Moreover, the paper<br/>illustrates the challenges the political-administrative nature of organizing in the<br/>public sector causes for innovation work. The paper contributes to the literature<br/>on strategic management, especially public sector innovation management<br/>literature regarding innovation strategy planning and innovation management<br/>standard use in a municipal context.