The Maturity of Knowledge-Based Management in Finnish Central-Government Organizations: The Need for Managing the Knowledge-Based Management

Abstract

Assessing the maturity of knowledge-based management (KBM) in public sector organizations is crucial for several reasons. Firstly, it helps identifying strengths and weaknesses, which enables organizations to improve their knowledge management practices. Secondly, it serves as a standard for evaluating the effectiveness of knowledge resource management, which can enhance decision-making, problem-solving, and operational efficiency. Thirdly, KBM maturity assessment aids in prioritizing investments, allocating resources, and improving return on investment. Fourthly, evaluating KBM maturity can help identify best practices and lessons learned, leading to better knowledge management practices across organizations. Finally, studying KBM maturity can demonstrate an organization’s commitment to effective knowledge management, increasing transparency and accountability. This study assesses the maturity of KBM in Finnish Central-Government Organizations by surveying eight organizations and analyzing the data. The study identifies areas that require more attention, where the need of managing the KBM being highlighted as a significant area for improvement. This research provides insights for researchers and practitioners to address KBM themes that need further attention.