User-centered design and evaluation of an android RFID encoder : Usability and user experience enhancement
Akbar, Muhammad Noman (2024)
Akbar, Muhammad Noman
2024
Tietotekniikan DI-ohjelma - Master's Programme in Information Technology
Informaatioteknologian ja viestinnän tiedekunta - Faculty of Information Technology and Communication Sciences
Hyväksymispäivämäärä
2024-12-05
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:tuni-2024112610504
https://urn.fi/URN:NBN:fi:tuni-2024112610504
Tiivistelmä
In recent years, traditional vending machines have begun to evolve, adopting automation and cloud capabilities, to cater to modern customer needs. Selfly Store bringing innovation in the smart vending industry has introduced RFID-based smart vending machines known as Selfly cabinets, which allow the customers to open and pick the products from the cabinet. Selfly vending machines use RFID tags as a tool to identify each product within cabinets. Desktop Encoding Station (DES) has been used for RFID tag encoding from the start. Challenges in terms of cost, old platform, UX and RFID reflections, and certification for new markets were major limitations in DES that necessitated more efficient and versatile RFID encoding solutions. This thesis presents the research and design for an alternative RFID tag encoding solution to replace the Desktop Encoding Station at Selfly Store oy.
This research and design-driven thesis set out with the aim of achieving better solutions by conducting comprehensive research on the latest RFID practices, technologies, and innovations. From research insights gathered in the literature review, different concept models were designed. The most viable design was chosen by systematic comparison and analyses of different models. The chosen idea which is a mobile RFID (Android-based) tag encoding solution later named Encode GO was designed during the implementation phase. Through a testing methodology designed by covering the problem statements of this thesis, results demonstrated that designed Encode Go has surpassed key performance metrics.
In conclusion, this thesis demonstrates a viable and improved alternative to DES encoding solution. The developed mobile RFID system not only meets the requirements for RFID tag encoding but also offers a more flexible and scalable approach for future enhancements and expansion, such as potential integration with Apple devices in the future along with Android-based mobile devices.
This research and design-driven thesis set out with the aim of achieving better solutions by conducting comprehensive research on the latest RFID practices, technologies, and innovations. From research insights gathered in the literature review, different concept models were designed. The most viable design was chosen by systematic comparison and analyses of different models. The chosen idea which is a mobile RFID (Android-based) tag encoding solution later named Encode GO was designed during the implementation phase. Through a testing methodology designed by covering the problem statements of this thesis, results demonstrated that designed Encode Go has surpassed key performance metrics.
In conclusion, this thesis demonstrates a viable and improved alternative to DES encoding solution. The developed mobile RFID system not only meets the requirements for RFID tag encoding but also offers a more flexible and scalable approach for future enhancements and expansion, such as potential integration with Apple devices in the future along with Android-based mobile devices.