Developing an inclusive design system for an industrial machinery organisation : From theory to practice
Nguyen, Le Khanh Ngoc (2023)
2023
Master's Programme in Human-Technology Interaction
Informaatioteknologian ja viestinnän tiedekunta - Faculty of Information Technology and Communication Sciences
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Hyväksymispäivämäärä
2023-12-19
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:tuni-2023121710939
https://urn.fi/URN:NBN:fi:tuni-2023121710939
Tiivistelmä
The digital design world is constantly evolving, and at the forefront of this evolution is the development of inclusive design systems. At Metso, a leading industrial machinery organisation, user experience design is taken seriously. This thesis delved deep into Metso’s design processes and human-machine interface products, focusing on creating an inclusive design system that benefits both primary and secondary users.
Through extensive research, this thesis explored the necessity of community and business design approaches, human-centred product development, and agile methodologies to create an engaging and efficient design system that meets the needs of all users. The development of a digital guidebook, Metso Inclusive Design, which supports integrating human diversity and control systems design into the primary style guide, was also formed as the thesis’s outcome.
The literature review primarily focused on academic articles, reputable books, and credible websites. Furthermore, personal accounts and relevant blog posts related to collaborative efforts among digital product teams, design systems, diversity and inclusion in design, cross-cultural design, and human-machine interface design were duly considered. The research findings were instrumental in developing design insights to drive progress in the design process.
Through research through design, this thesis concluded that human diversity and human engineering factors in the design process can be beneficial for efficient problem-solving and concept development. Inclusive design approaches and design thinking can help develop mature concepts that generate high-performance ideas suitable for diverse users. Finally, a human-centred product development design process considers user experience, requirements, and desires through extensive research, surveys, workshops, and user evaluations, thereby making ideas concrete and visible throughout the process.
Overall, this thesis provided a comprehensive guide to developing an inclusive design system for Metso, an industrial machinery organisation, with practical insights and valuable research findings that can be applied across various organisations in the same industry on a broader scale.
Through extensive research, this thesis explored the necessity of community and business design approaches, human-centred product development, and agile methodologies to create an engaging and efficient design system that meets the needs of all users. The development of a digital guidebook, Metso Inclusive Design, which supports integrating human diversity and control systems design into the primary style guide, was also formed as the thesis’s outcome.
The literature review primarily focused on academic articles, reputable books, and credible websites. Furthermore, personal accounts and relevant blog posts related to collaborative efforts among digital product teams, design systems, diversity and inclusion in design, cross-cultural design, and human-machine interface design were duly considered. The research findings were instrumental in developing design insights to drive progress in the design process.
Through research through design, this thesis concluded that human diversity and human engineering factors in the design process can be beneficial for efficient problem-solving and concept development. Inclusive design approaches and design thinking can help develop mature concepts that generate high-performance ideas suitable for diverse users. Finally, a human-centred product development design process considers user experience, requirements, and desires through extensive research, surveys, workshops, and user evaluations, thereby making ideas concrete and visible throughout the process.
Overall, this thesis provided a comprehensive guide to developing an inclusive design system for Metso, an industrial machinery organisation, with practical insights and valuable research findings that can be applied across various organisations in the same industry on a broader scale.