Co-production of Health and Social Services for the Elderly : The Perspective of Third Sector Organisations in Tampere, Finland
Tähtinen, Vilma (2023)
2023
Master's Programme in Leadership for Change
Johtamisen ja talouden tiedekunta - Faculty of Management and Business
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Hyväksymispäivämäärä
2023-11-22
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:tuni-202311099544
https://urn.fi/URN:NBN:fi:tuni-202311099544
Tiivistelmä
Purpose of this research was to explore third sector organisations providing health and social services for elderly in Tampere, Finland, and their perspective on the cooperation with public sector actors in the Finnish health and social service environment. Co-production of services and network governance were the main concepts of focus in this research. The main research question was how the co-production of health and social services for the elderly actualise in third sector organisation environment? In addition, the research included two sub-questions of how third sector organisations view their role in the production environment of health and social service for the elderly? and how third sector organisations view the cooperation with public sector actors in the health and social service environment?
The research was executed as qualitative research by conducting semi-structured one-on-one interviews with key informants. The interviewees were selected from third sector organisations operating in Tampere, Pirkanmaa. In total six third sector organisations representatives were interviewed for this research. The primary data gathered from the interviews was interpreted by using the inductive approach. Thematic analysis was applied to analyse the gathered data.
Key findings of the research were that the third sector organisations often focus on complementary types of services that are to some extent filling service gaps in the elderly public health and social service production. It was recognised that co-production and co-governance of services actualises to some extent in the third sector organisations providing services and help for the elderly and a platform for volunteering. It was also acknowledged that the third sector organisations are willing to cooperate with the public sector actors but the collaboration should be developed further.
This research contributed to the existing literature by exploring the concept of co-production of services from the less researched point of view of the third sector organisations providing services for the elderly. The findings indicated that these third sector organisations often focus on a specific form and level of co-production. In addition, more empirical knowledge was gathered through this research concerning the current state of cooperation between the third sector and the public sector actors providing services for the elderly in Tampere, Finland.
The research was executed as qualitative research by conducting semi-structured one-on-one interviews with key informants. The interviewees were selected from third sector organisations operating in Tampere, Pirkanmaa. In total six third sector organisations representatives were interviewed for this research. The primary data gathered from the interviews was interpreted by using the inductive approach. Thematic analysis was applied to analyse the gathered data.
Key findings of the research were that the third sector organisations often focus on complementary types of services that are to some extent filling service gaps in the elderly public health and social service production. It was recognised that co-production and co-governance of services actualises to some extent in the third sector organisations providing services and help for the elderly and a platform for volunteering. It was also acknowledged that the third sector organisations are willing to cooperate with the public sector actors but the collaboration should be developed further.
This research contributed to the existing literature by exploring the concept of co-production of services from the less researched point of view of the third sector organisations providing services for the elderly. The findings indicated that these third sector organisations often focus on a specific form and level of co-production. In addition, more empirical knowledge was gathered through this research concerning the current state of cooperation between the third sector and the public sector actors providing services for the elderly in Tampere, Finland.