Designing for Autonomy, Competence and Relatedness in Robot-Assisted Language Learning
Dao, Luu (2023)
2023
Master's Programme in Human-Technology Interaction
Informaatioteknologian ja viestinnän tiedekunta - Faculty of Information Technology and Communication Sciences
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Hyväksymispäivämäärä
2023-05-08
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:tuni-202304214110
https://urn.fi/URN:NBN:fi:tuni-202304214110
Tiivistelmä
The current number of immigrants has risen quickly in recent years due to globalization. People move to another country for economic, educational, emotional, and other reasons. As a result, immigrants need to learn the host language to integrate into their new living environment. However, the process of learning the host language for adult immigrants faces many challenges. Among those challenges, maintaining intrinsic motivation is critical for a long-term language study process and the well-being of adult immigrants.
Self-Determination Theory (SDT) is a popular theoretical framework that explains human motivation, especially intrinsic motivation, through a psychological approach to understand its nature. According to SDT, humans are intrinsically motivated through the satisfaction of the three basic needs of Autonomy, Competence, and Relatedness. Many researchers have applied the theory to different topics and directions, including language learning. On the other hand, social robots have been used extensively in the language learning context due to their physical embodiments and the application of artificial intelligence in robotics. Furthermore, research has proven that social robots can create a relaxed and engaging learning environment, thus motivating language learners.
The thesis designs and implements a RALL application called SAMQ using QTrobot, a humanoid social robot capable of producing body gestures, displaying different facial expressions, and multilingual communication. The study aims to investigate SAMQ’s ability to evoke intrinsic motivations of adult immigrants in learning the Finnish language. While previous research focuses on English as the second language (L2) and targets children, this thesis’s L2 is Finnish, and the learners are adult immigrants.
The thesis conducts semi-structured interviews during the Pre-study phase (N=6) to gather real insights from adult immigrants living in Finland, to understand demotivating factors in their language learning experience and the unsatisfied aspects of the three basic needs. The qualitative findings from the Pre-study contribute to the design and implementation of two versions of SAMQ, aiming at evoking intrinsic motivations through satisfying unmet needs. The first version is a Quiz-only program that tests several assumptions regarding human-robot interaction (HRI). The final version of SAMQ is a more comprehensive language learning application that supports two modes of study: Learning and Quizzes. It consists of multiple modifications that address all adult immigrants’ basic needs while additionally promoting intrinsic motivation through media. The final Evaluation of SAMQ (N=6) includes a questionnaire and a semi-structured interview. The quantitative results of the questionnaire validated the ability of using social robots to evoke adult learners’ intrinsic motivation in the RALL context. The qualitative findings from the research high-light the importance of social robots’ physical embodiments in eliciting intrinsic motivation for adult learners through satisfying Relatedness. In addition, the use of voice modality creates a genuine HRI for adult learners, fulfilling both Autonomy and Competence, resulting in an engaging and smooth learning experience. Besides that, the use of adult learners’ L1 plays a crucial role in facilitating a relaxed and familiar learning environment, supplying both Competence and Relatedness. Moreover, multimedia learning materials make the learning experience more vivid and attractive. Ultimately, the result shows that accessibility and flexibility are essential attributes for adult learners to maintain their motivation for long-term language study through the satisfaction of Autonomy.
Finally, the thesis proposes a design guideline for the RALL context. It consists of five design implications for evoking intrinsic motivation in adult learners through satisfying the three basic psychological needs of Autonomy, Competence, and Relatedness. The design guideline acts as a proposal for future design and implementation of RALL programs for adults and contributes to developing the human-robot interaction field.
Self-Determination Theory (SDT) is a popular theoretical framework that explains human motivation, especially intrinsic motivation, through a psychological approach to understand its nature. According to SDT, humans are intrinsically motivated through the satisfaction of the three basic needs of Autonomy, Competence, and Relatedness. Many researchers have applied the theory to different topics and directions, including language learning. On the other hand, social robots have been used extensively in the language learning context due to their physical embodiments and the application of artificial intelligence in robotics. Furthermore, research has proven that social robots can create a relaxed and engaging learning environment, thus motivating language learners.
The thesis designs and implements a RALL application called SAMQ using QTrobot, a humanoid social robot capable of producing body gestures, displaying different facial expressions, and multilingual communication. The study aims to investigate SAMQ’s ability to evoke intrinsic motivations of adult immigrants in learning the Finnish language. While previous research focuses on English as the second language (L2) and targets children, this thesis’s L2 is Finnish, and the learners are adult immigrants.
The thesis conducts semi-structured interviews during the Pre-study phase (N=6) to gather real insights from adult immigrants living in Finland, to understand demotivating factors in their language learning experience and the unsatisfied aspects of the three basic needs. The qualitative findings from the Pre-study contribute to the design and implementation of two versions of SAMQ, aiming at evoking intrinsic motivations through satisfying unmet needs. The first version is a Quiz-only program that tests several assumptions regarding human-robot interaction (HRI). The final version of SAMQ is a more comprehensive language learning application that supports two modes of study: Learning and Quizzes. It consists of multiple modifications that address all adult immigrants’ basic needs while additionally promoting intrinsic motivation through media. The final Evaluation of SAMQ (N=6) includes a questionnaire and a semi-structured interview. The quantitative results of the questionnaire validated the ability of using social robots to evoke adult learners’ intrinsic motivation in the RALL context. The qualitative findings from the research high-light the importance of social robots’ physical embodiments in eliciting intrinsic motivation for adult learners through satisfying Relatedness. In addition, the use of voice modality creates a genuine HRI for adult learners, fulfilling both Autonomy and Competence, resulting in an engaging and smooth learning experience. Besides that, the use of adult learners’ L1 plays a crucial role in facilitating a relaxed and familiar learning environment, supplying both Competence and Relatedness. Moreover, multimedia learning materials make the learning experience more vivid and attractive. Ultimately, the result shows that accessibility and flexibility are essential attributes for adult learners to maintain their motivation for long-term language study through the satisfaction of Autonomy.
Finally, the thesis proposes a design guideline for the RALL context. It consists of five design implications for evoking intrinsic motivation in adult learners through satisfying the three basic psychological needs of Autonomy, Competence, and Relatedness. The design guideline acts as a proposal for future design and implementation of RALL programs for adults and contributes to developing the human-robot interaction field.