University-based social innovation platforms : What role do they play in the development of soft skills in students?

Abstract

This thesis aims to explore the role of university-based social innovation platforms in the development of transversal competencies (also commonly referred to as soft skills) in undergraduate students. Social innovation platforms are centers in universities that engage in social innovation by using transdisciplinary, collaborative problem-solving methods, such as design thinking, to address real world problems. Using the experiential learning theory as its theoretical lens, and combining it with concept of design thinking, this research explores: a) the learning environment at social innovation platforms b) the learning processes at social innovation platforms and c) the outcomes of the unique environment and processes of the platforms, with a specific focus on how the platforms enable students to develop and enhance their soft skills.

The thesis takes a comparative case study approach, where two university-based social innovation platforms based in universities in Pakistan and the United States are studied, analyzed, and compared in terms of their outcomes for students. The study employs qualitative research methods and derives data from platform-related documents, online material, and interviews with staff and students from the respective platforms.

The study concludes that there are three interrelated primary outcomes for undergraduate students who participate in social innovation platforms: the development transversal competencies, increased networking and community engagement, and enhanced graduate employability.