Designing an application to increase interaction between people at the work environment
Tahir, Waseem Ahmed (2020)
2020
Master's Programme in Information Technology
Informaatioteknologian ja viestinnän tiedekunta - Faculty of Information Technology and Communication Sciences
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Hyväksymispäivämäärä
2020-09-23
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:tuni-202009227085
https://urn.fi/URN:NBN:fi:tuni-202009227085
Tiivistelmä
Nowadays, the world is surrounded and connected by social network sites. We might have thousands of friends on social media. But in real life, we still feel lonely. Employees work in the same company for years. Most of the time they are only good colleagues, but not best friends. Usually, people prefer to keep their professional life separate from their personal life.
This project aims to create an application which brings colleagues closer to each other based on the same interest, study background, and working experience in the same working environment.
The thesis work covers the whole process of designing technology for the working environment to encourage interaction between employees. Also, it covers the details of application design, specifications and application vision. This will help to justify design decisions and understanding how the proposed solution fulfills the given problem.
The working environment is chosen as the overall context to explore in this project as it includes varieties of activities, group of people, interests, and small communities. Then it narrowed down to company offices, café and restaurants. Company offices are chosen as the main context in this project as in the context itself includes both types of activities, i.e. work-related and non-work-related, and different groups of people e.g. employees, clients, and visitors.
The User-Centred Design (UCD) method is used to collect user data with the help of contextual inquiries. Collected data were analysed with the help of the affinity diagram. A cultural model and a physical model were developed to understand the working environment. After extensive user studies, an application concept is proposed, which consists of two parts: a mobile application and a big screen. The big screen will be placed at the office entrance and in the office cafeteria/restaurant.
This application can be used on the mobile device along with a big screen. The big screen will give more openness that your colleagues in the surrounding can see your activities and private conversation will be only visible on the mobile screen.
Medium fidelity interactive prototype was created and tested with real users in working environments. Post-test interviews were conducted with users to understand their experience with the prototype. After analysing pro-test data. It shows that users’ were satisfied with the prototype design, and it accomplishes user requirements. They shared their excitement and eager to wait for the final working system. They were also willing to insert missing advanced features. Which will help in their daily working life? All suggestions will be considered in the future version.
This project aims to create an application which brings colleagues closer to each other based on the same interest, study background, and working experience in the same working environment.
The thesis work covers the whole process of designing technology for the working environment to encourage interaction between employees. Also, it covers the details of application design, specifications and application vision. This will help to justify design decisions and understanding how the proposed solution fulfills the given problem.
The working environment is chosen as the overall context to explore in this project as it includes varieties of activities, group of people, interests, and small communities. Then it narrowed down to company offices, café and restaurants. Company offices are chosen as the main context in this project as in the context itself includes both types of activities, i.e. work-related and non-work-related, and different groups of people e.g. employees, clients, and visitors.
The User-Centred Design (UCD) method is used to collect user data with the help of contextual inquiries. Collected data were analysed with the help of the affinity diagram. A cultural model and a physical model were developed to understand the working environment. After extensive user studies, an application concept is proposed, which consists of two parts: a mobile application and a big screen. The big screen will be placed at the office entrance and in the office cafeteria/restaurant.
This application can be used on the mobile device along with a big screen. The big screen will give more openness that your colleagues in the surrounding can see your activities and private conversation will be only visible on the mobile screen.
Medium fidelity interactive prototype was created and tested with real users in working environments. Post-test interviews were conducted with users to understand their experience with the prototype. After analysing pro-test data. It shows that users’ were satisfied with the prototype design, and it accomplishes user requirements. They shared their excitement and eager to wait for the final working system. They were also willing to insert missing advanced features. Which will help in their daily working life? All suggestions will be considered in the future version.