E-government application and smart city deployment – Case of People’s Committee of District 10 in Ho Chi Minh City

Abstract

For more than a decade, with the massive development of technology and the trend of e-government, national governments have been able to interact with their citizens through innovative initiatives such as the Internet and web. It is considered a revolution in enhancing and strengthen the relationship between the government and its citizens. Also, the e-government application has been proved to be part of the smart city deployment. Therefore, this paper aims to investigate the transformation of the governments through the implementation of e-government and smart city, as well as the interrelationship between these reforming projects. The author takes the case of the People's Committee of District 10, Ho Chi Minh City, as the practical context. This research employs the qualitative approach to examine the current opportunities and challenges of e-government application and smart-city deployment. Although e-government and smart city have been gaining massive attention for a long time in Ho Chi Minh City as the instrument for public sector renovation, the adoption and implementation of these phenomena in the whole area is still ambiguous and uncomprehensive. Moreover, very few research in Vietnam have been conducted about the e-government and smart-city utilizations, and even none has been done about the combined linkage of these approaches in this country. Therefore, there is a need to assess the effectiveness of the current implementation as well as the execution of the District's authority regarding this area of examination.