Sosiaalinen media asiakaskokemuksessa
Jussila, Jari; Kärkkäinen, Hannu; Multasuo, Jani; Allen, Elmo; Anttila, Sonja; Isokangas, Antti (2012)
Tampereen teknillinen yliopisto ja Ali Consulting Oy
2012
Teknis-taloudellinen tiedekunta - Faculty of Business and Technology Management
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