Decision-making in crisis during megaprojects

Abstract

The aim of this paper is to increase the current understanding of decision-making processes by considering the important elements of decision-making in a crisis during a megaproject. For this purpose, the International Islamabad Airport in Pakistan was examined. Data for this study were collected through interviews and archival data. A thematic analysis was used to analyze the data. The analysis represents steps of the decision-making process in crisis, including (i) understanding the crisis, (ii) information gathering and (iii) evaluating alternatives and selecting the best alternative. It was also found that decision-making<br/>styles in crisis can be different depending on the nature of the crisis and the level of expertise, which are referred to as consultative decision-making and delegative decision-making.