Ambidextrous Utilisation of Artificial Intelligence in Policing: A Conceptual Framework

Abstract

This conceptual paper contributes to the literature by showing the need to understand artificialintelligence (AI) in policing outside the task-dependent environment of today. We examine AI in policing by outlining its potential opportunities and challenges in exploration for today’s policing tasks and beyond. Based on these findings, we reflect upon Holmqvist’s prior theorisation of the dynamics of organizational ambidexterity (i.e., exploitation and exploration). The paper offers future research avenues for public administration and general management researchers interested in AI.