Avaliação de desempenho na experiência de gestão colaborativa do INSS no Seguro Defeso

Abstract

The Brazilian National Social Security Agency (INSS), Brazil’s main social allowance provider, recently adopted a new design for collaborative management policy initiatives on service delivery processes. This paper intends to assess its performance in the case of “Seguro Defeso”, a benefit paid to artisanal fishermen during the closed fishing seasons, in the southern coast of Bahia. The evaluation is carried out in two dimensions of performance: effectiveness and equity, strictly from the perspective of the artisanal fisherman targeted by the Seguro Defeso program. The differencesin-differences method is used, comparing conventionally treated fishermen with those subject to the intervention in 2015 and in 2016. Results are complemented by interviews with agency managers and fishermen’s representatives. The conclusion shows significant performance gains; however, qualitative restrictions are also reported.