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The Fuzzy Front End of Experience Design: Eliciting and Communicating Experience Goals

Varsaluoma, Jari; Väätäjä, Heli; Kaasinen, Eija; Karvonen, Hannu; Lu, Yichen (2015)
conference

When starting an experience design process, designers should first determine the experience to aim for. In the fuzzy front end of the experience design process, there are often several alternative sources for gaining insight ...