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Assessing and Mitigating the Risk of Critical Knowledge Loss in Organizations: Insights from COVID-19 and the Great Resignation

Jennex, Murray E.; Durcikova, Alexandra; Ilvonen, Ilona; Babb, Jeffry
Proceedings of the annual Hawaii international conference on system sciences (2024)
conference

This study addresses the challenges of knowledge loss and employee turnover caused by the COVID-19 pandemic. Retaining critical knowledge is essential for organizational success, but remote work and the "Great ...