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Design Research Artefacts for Knowledge Co-creation with Civil Servants Supporting Migrants: A Case Study

Šerpytytė, Rūta; Pakpour Haji Agha, Amir; Häkkinen, Anne; Sekar, Bhuvana; Bakic, Irena A.; Olsson, Thomas
ACM International Conference Proceeding Series (13.10.2024)
conference

<p>Inviting civil servants as research participants can offer unique viewpoints on how people interact with public services. However, to meaningfully involve them in knowledge co-creation calls for methods that are mindful ...