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Measurement of Intangible Success Factors: Case Studies on the Design, Implementation and Use of Measures

Lönnqvist, A.
Tampere University of Technology. Publication : 475 (Tampere University of Technology, 2004)
Monografiaväitöskirja

Intangible assets consist of the non-physical sources of value related to employees capabilities, organizations resources and way of operating and the relationships with their stakeholders. This thesis examines performance ...