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Investigating student satisfaction in public education: the case of Ho Chi Minh city
(2016)
Pro gradu -tutkielma
Pro gradu -tutkielma
Vietnam's education is still facing challenges in spite of constant innovation and increased investment in recent years. Thus, this research investigated student satisfaction perception with educational aspects of public ...
Public service quality and citizens' satisfaction: evidences from the administrative center of Lamdong province
(2016)
Pro gradu -tutkielma
Pro gradu -tutkielma
Administrative reforms and the quality of public services have been an emerged issue of Vietnamese Government and citizens in recent years. The aims of this study are measure and explore the factors affecting the satisfaction ...
Developing qualitative criteria for assessing the impacts and acceptability of border control technology
(2016)
Pro gradu -tutkielma
Pro gradu -tutkielma
Recent European proposals to broaden the use of automated border control (ABC) systems for non-European citizens are expected to lead to a significant increase in such technology. This Master's thesis aims to develop a ...
The effect of perceived service quality on patients' bahavioral intentions - A case study in provincial hospitals in Ho Chi Minh City
(2016)
Pro gradu -tutkielma
Pro gradu -tutkielma
In recent years, the healthcare services provided public hospitals and patient's satisfaction have been tough controversies in Vietnam. Therefore, this research aims to elaborate the association between perceived service ...
The state of entrepreneurialism in a public university in Ethiopia: Status, challenges and opportunities
(2016)
Pro gradu -tutkielma
Pro gradu -tutkielma
Over the past few decades the entrepreneurial university model has emerged as mechanism of maintaining balance with the increasingly shifting HE environment. Against this background the study assessed the state of ...
An investigation of factors affecting employee satisfaction and loyalty in the Fire Fighting and Prevention Police of Ho Chi Minh City Vietnam
(2016)
Pro gradu -tutkielma
Pro gradu -tutkielma
Satisfaction and loyalty of employee had been confirmed to be important factors to organisation's survival and development. An organization has employees who are satisfied with job and loyal with their oganization, it will ...
The public administration's service quality, transparency and citizen satisfaction: A study in Ho Chi Minh City
(2016)
Pro gradu -tutkielma
Pro gradu -tutkielma
Ho Chi Minh city is the center of economy, culture and education of Vietnam. The goal of Ho Chi Minh government is to enhance citizen satisfaction to gain objective of administrative reform. However, so far the percentage ...
From Branding to Nation Image Work: Nation Image Development in Finland
(2016)
Pro gradu -tutkielma
Pro gradu -tutkielma
Human resource practices and improvements in public sector: The perspective of administrative civil servants in the people's committee of district 2 Ho Chi Minh City, Vietnam
(2016)
Pro gradu -tutkielma
Pro gradu -tutkielma
Developing administrative civil servant team is the main concerns of the Government of Vietnam, because administrative civil servants are who build and implement directly the guidelines, policies of the Government, therefore ...
Enhance the trust of citizen on government by applying electronic government services
(2016)
Pro gradu -tutkielma
Pro gradu -tutkielma
There is the trend that trust of citizens in the government declined from over the world because of many of reasons. It requires many efforts from government to rebuild the confidence of the people in the government system. ...