"Dan, Vo Thi Hong" - Selaus tekijän mukaan Opinnäytteet - ylempi korkeakoulututkinto
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The performance of public administrative service through the service quality and citizen’s satisfaction: The case of complaint’s settlement in Ho Chi Minh City Inspectorate
(2020)
Pro gradu -tutkielmaIn the tendency of New Public Management, improving the performance of public administrative organizations and public administrative services are very important, affecting the citizen’s satisfaction, enhancing people's ...
