Trepo - Selaus tekijän mukaan "Hurme, Petra"
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Factors promoting value creation in lean management within public social and healthcare organisation
Hurme, Petra; Liljeroos-Cork, Johanna (2024)
articleSeveral public social and healthcare organisations have adopted Lean to address operational challenges. It is implemented in many ways, but to achieve good results, the culture should be transformed comprehensively. The ... -
Lean Management in Public Social and Healthcare: Navigating Value Barriers
Hurme, Petra; Liljeroos-Cork, Johanna (30.06.2025)
articleLean management has been widely adopted in public social and healthcare services, with a primary focus on value creation. However, value creation, destruction and co-destruction are interdependent processes shaped by the ... -
Public healthcare as a destroyer of value – a customer perspective
Hurme, Petra (2025)
articlePurpose – This study explores how customer value is destroyed in Lean-managed public healthcare by applying the concepts of value destruction and value co-destruction. Design/methodology/approach – The study draws on a ...

